BASIC MAINTENANCE AND CLEANING TIPS

  • Depending on the foot-traffic your rug receives, rotate the rug at least once every 6 months for an even and balanced wear
  • Do not expose your rug to direct sunlight. Use appropriate curtains and draperies
  • Vacuum your rug with a gentle setting regularly. Do not use rotating brush (beater) attachments as it may cause fluffing, damage the pile of the rug, pull up fibres from its base and significantly shorten its life
  • Roll up your rug in plastic sheet for storage and transport, and use mothballs inside the roll while in storage
  • All stains and spillages are to be spot cleaned only. Do not wash or wet the entire rug unless it is indicated on the label as “washable”
  • Act immediately to clean all liquid spillages without delay. Scoop up solids first if any
  • Do not use salt to absorb liquid spillages. Use paper towel instead for blotting (not rubbing) both sides of your rug
  • When using carpet stain removers, make sure the product does not contain hydrogen peroxide, bleach or any other whitening agents, and test before use
  • Mild household detergents such as dishwashing liquids can also be used by dabbing with a sponge on the remaining stain after blotting initially. However, do not soak the area and use suds only. Reblot afterwards with paper towel and apply plain warm water by dabbing to remove any detergent residue. After this, reblot the area again to remove moisture and ensure free air circulation around the spot to dry
  • For professional overall cleaning, make sure to contact a rug cleaning specialist
  • Please note: the above information is provided as a guide only. We cannot be held responsible for any damage caused due to misuse. We highly recommend regular professional cleaning for your rugs